Frequently Asked Questions
- What is Home Run Dugout?
We are a baseball/softball themed entertainment venue that features state-of-the-art batting bays™ equipped with proprietary ground-up, soft-toss pitching machines. Guests compete in fun, social games tailored to all skill levels. In addition to our unique entertainment, we offer a full-service bar and restaurant which can cater to all group sizes.
- How much baseball/softball experience do I need?
None! Our games are custom-tailored to your skill level, whether you're a seasoned veteran or have never held a bat in your life. The ground-up pitching machine™ is easy to hit, and can accommodate guests ages 6 and older. All minors must be accompanied by an adult or legal guardian.
- Are our indoor baseball batting cages available every day?
Yes, our indoor baseball batting cages are open every day, except on some major holidays. We always recommend checking our website or contacting us for specific holiday schedules.
- Can I reserve a batting cage in advance?
Absolutely! You can book batting bays up to two weeks in advance through our website. For bookings further in advance, please reach out to our events team.
- Is there an additional fee for using the indoor batting cages, or is it included in the regular dining cost?
The usage of our bays is booked separately from dining. We offer our full menu in the bays, and a full restaurant and beer garden are available every day for your enjoyment.
- How long is each session in the batting cage?
Each session in the batting cage can be up to 120 minutes long, providing ample time for an engaging and fun experience.
- Can I book multiple sessions?
To extend your session or book additional sessions, please contact our events team or speak with one of our hosts for availability.
- Does Home Run Dugout offer military discounts?
We offer 15% off Batting Bays to Active Duty, Veterans, First Responders, Healthcare Workers, and Teachers.
- How many people can you accommodate?
We accept bookings for individuals, groups, and parties of ANY size…. But for gameplay enthusiasts, the optimal group size is about 8-12 guests per bay. If you have more than 250 people, we can still accommodate your group, just give us a call and we will work with you to make it happen.
- Is HRD in Dell Diamond open for walk in customers on non-game days? Or should I book a reservation ahead of time?
Guests can book events at Home Run Dugout in Dell Diamond during the baseball off-season by contacting Round Rock Express staff at hrd@rrexpress.com or calling 512-238-2226. HRD is also available for walk-ins, but only during Express Home Games and other select events at the stadium.
- How many people can play at once?
Each bay can comfortably accommodate up to 15 guests. However, for the best gameplay experience, the optimal size is about 8-12 guests per bay. We are ready for all your friends and family!
- How is Home Run Dugout's technology unique?
Our “secret sauce” is a proprietary ground-up, soft-toss pitching machine. That means people can ditch the helmet and there is no risk of foul balls. We utilize augmented reality to gamify the batting experience which includes simulating your hit in any professional stadium.
- Do you serve food and beverages?
Home Run Dugout is a full-service experience, and our menu is gourmet spin on ballpark favorites. The bar is fully stocked and we have have specialty cocktails alongside some of the best craft brewery beers and wines Texas has to offer.
- How does gameplay work?
We track the exit velocity (how fast the ball is hit), launch angle, distance, and direction of your hits and display them on multiple screens. Pick your favorite professional ballpark, start taking some swings, and watch the Home Runs fly!